Miraavi (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains when, why, and how we collect, use, and secure personal information about individuals who visit our corporate website or interact with our marketing campaigns globally, including in the United States, Europe, and the Middle East.
All questions regarding this Policy or requests to exercise your data protection rights should be sent by email to connect@miraavi.com, or by writing to:
Miraavi, 17th Floor, Lulu Twin Tower 1, Smart City, Infopark P O, Kochi – 682042
1. About Us
Miraavi is a Digital Acceleration Partner dedicated to helping large enterprises modernize and enhance their SAP systems. Our services span Data Modernization, AI-Enabled Automation, Business Intelligence, and Agentic AI—all built around a clean-core SAP philosophy. We partner with leading platforms including AWS, Azure, Databricks, and UiPath to deliver compatible, customized digital solutions.
2. How We Collect Information from You
We collect information from you in two ways:
- Information you provide voluntarily: When you fill out a contact form, request a resource, subscribe to a newsletter, reach out via email, or apply for a job position.
- Information collected automatically: When you navigate our website, we automatically collect tracking and technical data via cookies, tracking pixels, and analytics tools.
3. What Type of Information Is Collected?
The personal information we process may include:
- Identity & Contact Data: Your name, corporate email address, phone number, job title, and company name.
- Technical & Usage Data: Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.
- Marketing & Communications Data: Your preferences in receiving marketing from us, your communication metadata, and the contents of any messages you send us.
- Recruitment Data: Information contained in resumes or portfolios if you submit a job application.
4. Legal Basis for Processing (EEA / UK / Middle East)
If you reside in the European Economic Area (EEA), United Kingdom, or regions with equivalent data laws (such as the UAE or Saudi Arabia), our legal basis for processing your data depends on the context:
- Consent: For sending direct marketing communications and deploying non-essential tracking cookies. You can withdraw this consent at any time.
- Performance of a Contract: To take steps at your request prior to entering into a corporate service contract.
- Legitimate Interests: To analyze website performance, improve our SAP digital solutions, secure our systems, and protect against fraudulent activities.
5. How Is Your Information Used?
We may use your information to:
- Respond to your inquiries and discuss your corporate requirements related to our SAP and AI services.
- Deliver requested marketing materials, educational updates, and newsletters.
- Analyze your website interactions to build interest profiles, allowing us to display personalized B2B advertisements on professional networks (such as LinkedIn, Meta, and Google).
- Process and evaluate job applications.
- Detect, prevent, and reduce fraudulent or malicious activities on our website.
Data Retention: We review our retention periods regularly. We will hold your personal information on our systems only for as long as necessary to fulfill the specific marketing or business activity, or as required by an active corporate contract or legal obligation.
6. Cookies and Third-Party Tracking Pixels
Our website utilizes cookies and web beacons (tracking pixels) managed by third-party platforms including Google Analytics, Meta Ads, and LinkedIn. These tools track user behavior across the web to measure marketing campaign efficiency and serve targeted corporate advertisements.
You can manage your cookie preferences through your browser settings or via our website’s cookie consent banner.
7. Who Has Access to Your Information?
- No Sale or Renting: We will never sell, rent, or trade your personal information to third parties. We will never share your information with third parties for their independent marketing purposes.
- Third-Party Service Providers: We share necessary data with trusted third-party subcontractors, cloud providers, and CRM platforms (such as ad delivery systems and hosting partners) working strictly on our behalf. These providers are contractually bound by Data Processing Agreements (DPAs) to keep your data secure and are forbidden from using it for direct marketing.
- Corporate Restructuring: We may transfer your data to a third party as part of a business sale, merger, or restructuring, ensuring your privacy rights remain protected.
- Legal Disclosures: We will disclose data if strictly required by law, court order, or to prevent financial fraud and cybercrime.
8. International Data Transfers
Miraavi operates globally. Information we collect may be stored, processed, and transferred between any of the countries in which we or our cloud vendors operate (including India, the United States, and the UAE).
When transferring data out of the EEA, UK, or Switzerland to countries whose data protection laws are not deemed fully equivalent by the European Commission, we protect your data using legally binding Standard Contractual Clauses (SCCs) or equivalent international transfer mechanisms to guarantee your privacy rights.
9. Your Choices & Marketing Consent
We maintain a strict policy against unauthorized communication:
- Prior Consent: We will not contact you for marketing purposes via email, phone, or text message unless you have given us your explicit, prior opt-in consent through our website forms.
- Opting Out: You have the right to opt-out of marketing communications at any time. You can click the “Unsubscribe” link at the bottom of any marketing email, or contact us directly at connect@miraavi.com to adjust your preferences.
10. Your Global Data Rights
Depending on your location (such as the EU under GDPR, or California under the CCPA/CPRA), you possess specific legal rights regarding your personal data:
- Right of Access: The right to request a copy of the personal data we hold about you.
- Right to Rectification: The right to correct inaccurate or outdated contact information.
- Right to Erasure (“Right to be Forgotten”): The right to request that we completely delete your personal data from our active marketing systems.
- Right to Restrict or Object: The right to object to automated profiling or targeted B2B ad-matching.
To exercise any of these rights, please email us at connect@miraavi.com. We do not charge a fee to process verified requests and will respond within statutory timelines (typically 30 days).
11. Security Precautions
While no data transmission over the internet can be guaranteed 100% secure, Miraavi implements robust industry-standard technical and organizational security measures to protect your data. We do not request or store sensitive financial details or credit cards through our public corporate website.
12. Links to Other Websites
Our website may contain links to partner or vendor websites (such as AWS, SAP, or Azure). This privacy policy applies only to Miraavi. We encourage you to read the privacy statements on external sites, as we cannot accept responsibility for their independent privacy practices.
13. Amendments & Review
We keep this Policy under regular review to ensure it matches evolving global data laws. Any updates will be published instantly on this page.
This Policy was formally reviewed and updated in June 2026.